Shipping Policy

1. General Shipping Information:

1) We will arrange the shipment every Wednesday. (For orders which we will ship from amazon EU/US/JP warehouse, the shipment will be arranged every day. )

2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.

3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control. 

4) In addition to transit time, there may be processing time. 

2. What countries do you ship to?

Dispatches From Local Warehouse in EU/US FREE Shipping Time
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States FREE 2 - 8 Business Days
Dispatches From Local Warehouse in Asia Freight Shipping Time
Hong Kong, Macau FREE
[EXCEPT Speakers]
3 Business Days
South Korea, Taiwan 5 Business Days
New Zealand 7 - 20 Business Days
Malaysia 8 - 10 Business Days
Norway 10 - 12 Business Days
Canada 8 - 16 Business Days
United Arab Emirates 13 - 16 Business Days
Turkey 15 - 20 Business Days
Switzerland, Ukraine 20 - 30 Business Days
Croatia, Israel, Mexico 20 - 40 Business Days
Saudi Arabia 8 - 10 USD 15 - 16 Business Days
South Africa 14 - 16 Business Days
Australia 20 - 25 Business Days
Brazil 25 - 30 Business Days
  • For Australia, there maybe delays. 
  • For Brazil, pls kindly leave your TAX ID when filling in the shipping information. 

3. Free Shipping Restrictions: 

The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/EU/JP's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.

4. How Can I Track My Order?

If you have a account you can view your order's status under the "My Orders" tab of your account page. If you do not have an account you track your order here. You will need your order number and contact email on hand.